"Poor communication skills
can be a death knell."
"You can be brilliant, but if your delivery is
poor that works against you. ... How you carry
yourself, elocution, grammar ... all those things
matter." (Francie Dalton, president of Dalton
Alliances Inc., a business consulting firm based in Columbia, MD)
Web Article

Friendless in Seattle: A popular Web site
is used for relief from our chilly social scene
There's a term for the city's standoffishness: “Seattle Freeze.” Newcomers have said
the people here are cold, distant and not trusting. They say Seattleites want you to
“Have a nice day, somewhere else.” So how do you find friends? ...
"Even in Chicago, crossing paths, you make eye contact and might smile to
acknowledge the other person. Here, everybody looks down or straight ahead."
Web Article

The Mehrabian Study
Dr. Albert Mehrabian at UCLA performed a now-famous study to investigate the
different elements of human communication. His research led him to conclude that
  • 55% of our messages are communicated through our body language
  • 38% through tone (voice quality)
  • 7% through the actual words

Internet Addiction
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lori@i2icommunicationtraining.com . Seattle, WA
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